Payments

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Set up Stripe payments on Sendd.store💵

Learn how to set-up Stripe on your Sendd Store

Setting Up Payments with Stripe

In this tutorial, we’ll show you how to connect Stripe to your **Sendd.store** so you can start accepting payments and getting paid — all in just a few minutes.

  1. Log in to your Sendd account

Go to **https://sendd.store** and sign in using your email and password, or click Sign in with Google for a faster login.

  1. Start the Stripe setup

Once you’re logged in, head to your dashboard and look for the Stripe Integration Pending section.

Click Complete Integration (or Link Stripe) to begin connecting your Stripe account.

This will take you to Stripe’s secure onboarding flow.

  1. Create or access your Stripe account

On the “Get started with Stripe” screen, enter your email and create a password, then click Submit.

  1. Sign in with Google (optional)

If you choose Google sign-in, select your Google account and click Continue to allow Stripe access.

  1. Enter your authenticator code

Open your authenticator app (such as Google Authenticator) and enter the 6-digit code shown for your Stripe account.

Once the code is entered, you’ll be taken to the next step automatically.

  1. Verify your phone number

Stripe will send a 6-digit verification code to the phone number you entered.

Open the text message and enter the code on the screen to continue.

If you don’t receive the message, you can:

  • Click Resend code, or

  • Use a different phone number

  1. Choose your business type and structure

Stripe needs to know how your business is set up for legal and payout purposes.

First, select your Business location and Business type:

  • Individual / Sole Trader – One person running the business

  • Company – A registered company (e.g. LTD / PTY LTD)

  • Partnership – Two or more owners

  • Non-profit – A registered charity or trust

Not sure? Most creators and small sellers choose Individual / Sole Trader.

Select:

  • Your Business location

  • Your Business type (e.g. Individual or Sole Trader)

Next, confirm your business structure by selecting whether you have a New Zealand Business Number (NZBN).

  • Choose Yes if your business is officially registered

  • Choose No if you’re operating as an individual or informal business

Click Continue to proceed.

  1. Add your personal and business details

Stripe needs a few details to verify your identity and understand what you sell.

First, enter your personal information:

  • Legal name

  • Date of birth

  • Home address

  • Phone number

  • ID & home address verification

Next, describe your business:

  • Choose your industry

  • Add your website (your Sendd store link works perfectly)

Click Continue to proceed.

  1. Add your bank account for payouts

This is where Stripe will send your earnings.

Enter and confirm your bank account number, then choose how you’d like to receive payouts:

Click Continue to proceed.

  1. Review and complete your setup

Stripe will show a summary of all the information you’ve entered.

Take a moment to check and edit if needed.

If everything looks correct, click Confirm to finish setting up your Stripe account.

  1. Stripe setup complete

You’ll see a message confirming that your account information has been submitted and is now under review.

Once Stripe finishes reviewing your details, your Sendd Store will be ready to accept payments and send payouts to your bank account.

  1. Verify Your Identity with Stripe

For security and compliance, Stripe may ask you to verify your identity using a government-issued photo ID.

This helps protect your account and ensures payouts aren’t delayed.

Start the ID verification

Click Scan photo ID to begin.

Stripe will guide you through the process securely.

You’ll see a message explaining how Stripe uses your verification data.

Click Agree and continue.

Choose your ID type

Stripe accepts:

  • Passport

  • Driving licence

  • National ID

  • Any valid government-issued photo ID

Your ID must clearly show your face, name, and date of birth.

To scan your ID, Stripe will ask you to switch to your phone.

Scan the QR code with your mobile camera.

If needed, you can continue verification via:

  • Email link

  • Text link

  • Copying the verification link

  • Continuing on the same device

Choose the option that works best for you.

Make sure your ID is:

  • Clear and readable

  • Not blurry

  • In good lighting

Click I’m ready.

Hold your ID in front of the camera and follow the on-screen instructions.

Stripe will automatically capture the image.

If needed, click Having trouble? for help.

Once submitted, Stripe will review your ID and notify you if anything else is required.

  1. Verify Your Home Address

In some cases, Stripe may also ask you to verify your home address to complete your account setup.

This helps confirm your identity and prevents payout delays.

Accepted documents include:

  • Driver licence

  • Utility bill (electricity, gas, or water)

  • Government agency document

  • Council or government letter

  • Rental tenancy agreement

  • Electoral roll papers

  • Insurance policy document

  • Car registration notice

  • Financial statement

⚠️ Mobile phone bills are not accepted.

Click Continue.

Upload your address document.

Your document must:

  • Show your full name and address

  • Match the details you entered

  • Be clear and not cropped

  • Be in JPG, PNG, or PDF format

Click Select file (or drag and drop).

Tick the checkbox to confirm the document matches your details.

Click Submit to send it to Stripe for review.

Stripe will review your address document and notify you if anything else is needed.

You’re all set! 🥳

You can now:

  • Accept card payments

  • Receive money to your bank

  • Track your sales in Sendd

If you need help at any point, contact us at:

support@sendd.store