Pricing
One flat 1% when you sell. No monthly fees, no hidden fees — and every number we could ever charge you is on this page.
1%
Per sale
Every product type. No caps, no tiers.
$0
Per month
No subscription. A month with no sales costs nothing.
2,000
Free credits monthly
Shared by email marketing and Rocky.
$50
Custom domain unlock
One-off, and only if you want your own domain.
The 1% is the same on physical products, digital downloads, subscriptions, event tickets, services, bookings and rentals — no format surcharges, no sales caps, no tier upgrades for growing.
Payment processing
Processing is separate from the 1%. And we add nothing to it.
You take payments through your own choice of processor — Stripe today, with a growing range of others — at that processor's own standard rates, billed by them. Sendd adds no markup to payment processing, ever. In New Zealand, customers can skip cards entirely and pay by direct bank transfer at checkout.
0%
Sendd markup on processing
Your processor bills you directly at its own published rates. We never take a cut of the rails.
30¢
Flat per order — NZ bank transfer
No percentage at any order size. On a $200 order that is 30¢ instead of roughly $5.70 in card fees.
Your pick
Choice of processor
Stripe today, with a growing range of others. Change processor without changing platform.
For comparison: Shopify charges up to 2% extra when you use a third-party gateway instead of its own. On Sendd that surcharge is 0%, whichever processor you bring.
Credits
One currency for email marketing and Rocky.
Every merchant gets 2,000 free credits every month, shared between email marketing and Rocky, our AI agent. A marketing contact costs 4 credits per month, so your free credits cover 500 contacts. Beyond that, credit packs start at $5 for 1,000 credits and get cheaper per credit the bigger the pack.
Unlimited email sends. We never meter emails — only contacts.
What a list costs
500 contacts
Free
Covered by your 2,000 monthly credits
5,000 contacts
≈ US$50
per month
50,000 contacts
≈ US$300
per month
100,000 contacts
≈ US$600
per month
Email pricing
Half of Klaviyo, with no send cap.
| Contacts | Sendd | Klaviyo |
|---|---|---|
| 5,000 | ≈ US$50 | ≈ US$100 |
| 50,000 | ≈ US$300 | ≈ US$720 |
| 100,000 | ≈ US$600 | ≈ US$1,380 |
| Sends | Unlimited | Capped |
Klaviyo bills on active profiles and caps sends at roughly 10× your profile count per tier. Sendd charges per contact and never meters sends — email your list daily or once a quarter, the price is the same. Klaviyo pricing checked August 2026.
Custom domain
US$50
One-off, not recurring
Connecting and securing a custom domain carries a hard infrastructure cost, so we pass it on once, at cost, instead of folding it into every merchant's fees. There is no recurring domain charge from Sendd — you pay your registrar for the domain itself, exactly as you would on any platform.
Your Sendd subdomain stays free, forever. Plenty of stores never need anything else.
Compare plans
Everything you get, side by side.
Both plans run on the same flat 1% and the same free credits. Enterprise adds support and branding, never a different rate.
| Features | Starter | Enterprise |
|---|
| Products & selling | ||
| Unlimited products & listings | Included | Included |
|---|---|---|
| Physical products & shipping | Included | Included |
| Digital products & downloads | Included | Included |
| Subscriptions & memberships | Included | Included |
| Rental products | Included | Included |
| Event tickets & RSVPs | Included | Included |
| Pay-what-you-want pricing | Included | Included |
| Link-in-bio products | Included | Included |
| Service enquiries & quote forms | Included | Included |
| Categories & collections | Included | Included |
| Inventory tracking | Included | Included |
| Coupons & discount codes | Included | Included |
| Your storefront | ||
| Your own Sendd storefront | Included | Included |
|---|---|---|
| Free Sendd subdomain yourname.sendd.store, free forever. | Included | Included |
| Custom domain unlock A one-off fee covering the cost of connecting and securing your own domain. No recurring domain charge from Sendd. | $50 once | $50 once |
| Mobile-optimized design | Included | Included |
| Custom menu & navigation | Included | Included |
| SEO-friendly pages | Included | Included |
| Remove Sendd branding | Not included | Included |
| Early access to new features | Not included | Included |
| Payments & fees | ||
| Transaction fee The same 1% on your first sale and your millionth. No sales caps and no forced upgrades. | 1% | 1% |
|---|---|---|
| Monthly subscription fee | $0 | $0 |
| Sendd markup on payment processing Processing is separate from the 1%. You pay your processor's own standard rates, billed by them. | 0% | 0% |
| Choice of payment processor Stripe today, with a growing range of processors rolling out. | Included | Included |
| NZ bank transfer at checkout New Zealand only. A flat 30¢ per order with no percentage, whatever the order is worth. | 30¢ flat | 30¢ flat |
| Secure checkout | Included | Included |
| Fast payouts | Included | Included |
| Refunds & order management | Included | Included |
| Customers & growth | ||
| Customer management | Included | Included |
|---|---|---|
| Email marketing (native) Built into your store, not a second platform to run. Sends are never metered. | Included | Included |
| Customer segmentation Build segments from your live customer data — or ask Rocky for them in plain English. | Included | Included |
| Rocky AI assistant Sendd's AI agent. Runs on the same credits as email marketing. | Included | Included |
| Monthly free credits Shared between email marketing and Rocky. Covers 500 marketing contacts at 4 credits each. | 2,000 | 2,000 |
| Sales analytics & reports | Included | Included |
| Order notifications | Included | Included |
| Coupon & discount campaigns | Included | Included |
| Support | ||
| Email support | Included | Included |
|---|---|---|
| Priority support | Not included | Included |
| Chat directly with our CEO | Not included | Included |
| Dedicated onboarding | Not included | Included |
Start selling for 1%
No subscription, no card up front. A month with no sales costs nothing.
Contact us
Wellington, New Zealand