FAQ
Everything you need to know about Sendd Store. Can't find what you're looking for? Reach out to our support team.
Getting Started
Sendd Store is a platform that lets anyone launch their own online store in 60 seconds. Sell physical products, digital downloads, subscriptions, event tickets, services, and more from your own branded storefront at sendd.store/yourname — no code, no monthly subscription, just a 1% fee on sales.
Pick a name for your store, sign up for a free account, and add your products. Your branded storefront is live and ready to share in under a minute — just flip the switch to go live.
No. Sendd Store is free to start, with no monthly subscription, setup costs, or hidden charges. You only pay a simple 1% transaction fee when you make a sale.
Not at all. Sendd Store is built to be beginner-friendly. If you can fill in a form and upload a photo, you can run a store. No coding, design, or e-commerce experience required.
Pricing & Payments
There are no monthly fees or subscriptions. You only pay a 1% transaction fee on each sale — so you never pay for a store that isn't selling. Compared to platforms charging $29+ per month plus higher transaction fees, you keep more of what you earn.
Payments from your customers are processed automatically and paid out to your connected payment method on a regular schedule. You can track every order and payout in real-time from your dashboard.
Your customers can pay securely at checkout using common payment methods. Sendd handles the payment processing so you don't have to set up or manage a separate payment gateway.
Products & Selling
Sendd does more than just physical products. You can sell digital downloads, subscriptions, event tickets, rentals, pay-what-you-want items, external links, and enquiry-based services — all from the same store.
Everything lives in one simple dashboard. Add and edit products, organize them into categories and collections, manage inventory, and track orders all in one place.
Yes. Once you create a Sendd Store, you can let Sendd Marketplaces feature your products to reach even more shoppers — a new distribution channel that helps you find customers without spending on ads. No extra fees and no extra work; you manage everything from your single dashboard.
Yes. You can personalize your storefront with your own branding — your name, logo, and custom sendd.store link — so the shopping experience feels like a natural extension of your brand.
Account & Support
Your Sendd Store dashboard gives you real-time analytics on sales, orders, and revenue. See which products perform best, track trends over time, and optimize your store for growth.
You own the relationship with your customers, and Sendd provides the tools and support behind the scenes. If you need help with payments, orders, or your store, our support team is here for you.
You can reach our support team anytime through the help center in your dashboard, or by emailing us directly. We also have guides, tutorials, and a community to help you succeed.
Still have questions?
Our team is ready to help you get started and answer anything that isn't covered here.
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Wellington, New Zealand